Documenting, documenting, documenting!

Everyone knows documenting can take a lot of your time. I've been busy for some time now and still I have the feeling we've not covered everything. Sure, these documents are mainly to make sure we're not forgetting anything because it's so easy to forget about something. This means they're actually still more drafts than final documents.

Beside some general writing ups, Tjhien, Oszkar and I thought about writing the whole methodology up within google.docs which didn't seemed to be ideal afterwards but is still helpful if you need to write things up in a collaborative way. We tried to cover all the details in this draft document and we ended up with...more than 100 pages! Really, you don't WANT to read this yet. It's still a draft.

We learned a lot though, even just by documenting. For example: It's really hard to explain certain methods through the medium 'text'. So we tried to start making simple videos of some methods we used.

They're not yet finished, but these are some examples to give you an idea:

How we did task-goal analysis (Research phase):
During the research phase, we wrote down the things participants mentioned during the interviews. We captured this in an unusual but extremely helpful way, being: writing down every entry on colour-coded post it notes. Like this it would be easier to sort this information afterwards. Just have a look how we did that.

> full version of the video with some more information and details
> video restricted to Task-goal analysis


How we did user testing (Design phase):
We made some designs of concepts and of course, we wanted to test them with real people to see how they would react on them. Are we still doing the right thing? Therefore, we used a double mirrored room with in one room the participant and a facilitator and in the other room the people who would observe and analyze the data. During the first iteration, participants were looking at paper prototypes of the designs (which you can see in this video) and in the second iteration, they looked at wire frames visible on a real screen.